Product Governance in a Consumer Duty World

Evidencing Outcomes in a Consumer Duty World

FCA Request for Information: Cost of Living Forbearance outcomes testing work

Diversity of thought and opinion – FCA Strategy, Business Plan 2022/23 and the new Consumer Duty

FCA Strategy and Business Plan 2022/23

Consumer Duty White Paper - Prepare for tomorrow, today

The new Consumer Duty - higher standards of consumer protection, but what does this mean for firms?

The FCA’s approach to assessing firms’ culture is rapidly evolving

Raising the vulnerability bar - ensuring good outcomes for consumers

Forbearance – taking an individual customer approach

The FCA’s Consumer Duty – the continued evolution of outcomes-based regulation