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Product Governance in a Consumer Duty World
Evidencing Outcomes in a Consumer Duty World
FCA Request for Information: Cost of Living Forbearance outcomes testing work
Undisclosed commission – the new battleground for brokers and lenders within motor finance?
Diversity of thought and opinion – FCA Strategy, Business Plan 2022/23 and the new Consumer Duty
FCA Strategy and Business Plan 2022/23
Reforming the Appointed Representative regime – a spotlight on Principal and hosting firms
Consumer Duty White Paper - Prepare for tomorrow, today
The new Consumer Duty - higher standards of consumer protection, but what does this mean for firms?
Raising standards in the Appointed Representative Regime
The FCA’s approach to assessing firms’ culture is rapidly evolving
Raising the vulnerability bar - ensuring good outcomes for consumers
Forbearance – taking an individual customer approach
The FCA’s Consumer Duty – the continued evolution of outcomes-based regulation