Service Overview

Analysing and improving your processes through a data-driven lens.

How Square 4 can help

We systematically analyse the time taken to complete each task and identify areas where improvements can be made to enhance efficiency, control and productivity. Our approach breaks down processes into smaller individual steps and records both the activities and the time required to complete them. By observing every step and measuring it’s individual timing, we can quickly identify areas for improvement.  Our service will drive more accurate productivity targets/aspirations as well as identifying process waste or areas for automation if possible.

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Service Benefits

  • Streamlined processes, bringing efficiencies and cost reductions for your business.
  • Improved productivity and service delivery.
  • Helps bring clarity to customer journeys and processes, resulting in improved consistent outcomes and customer satisfaction levels.
  • Enhanced capacity planning and resource allocation.
  • An opportunity to implement improvements and consistencies to process documents.
  • Increased employee engagement and morale due to simplified and efficient processes.

Benefit:

Square 4 was founded with the vision to support and protect regulated businesses.  As part of this, we understand the financial cost and operational risks that inefficient processes can bring.

Across the team, we have extensive experience incorporating the ‘big four’ professional service firms, consultant providers, industry regulators, and senior operational leadership within the large financial institutions. This experience sees us best placed to support businesses in developing simple and efficient processes.

We work with you to understand your business and operating model, so that we can tailor our approach to your individual needs.  We plan a detailed observation and timings exercise, so that can combine the data results with our process knowledge and expertise.  This enables us to identify both process improvements but also calculate the potential time and cost savings that can be achieved.  This quantitative methodology allows you to make informed decisions & prioritise any recommended process improvements.

Further depth & detail:

A Time and Motion study is an essential tool for businesses that strive for efficiency and optimal performance. It can be applied to one-off processes in isolation or across your full operational landscape for a wider view.

Signs that suggest you may benefit from a Time & Motion study:

Square 4 can help address these common problems with our Time & Motion Study Service. We work to uncover inefficiencies and time-intensive steps within your processes, so that we can resolve and remove these blockers through process enhancements and re-design.

FAQ

Q. What is a Time & Motion study?

A. A time & motion study is a technique used to analyse and improve work processes by measuring the time and effort required to complete specific tasks. Our study breaks down tasks into smaller components, observing how they are performed and the time taken to complete each task.  We then use this detail to identify improvements to make processes more efficient.

Q. Why is it important?

A. Our proven approach to Time & Motion studies provides an effective way for businesses to understand processes and identify any inefficiencies.  Through our systematic analysis we uncover opportunities to save time, reduce costs, and improve service levels and customer outcomes.

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