our expertise

We provide experienced temporary resource to support your BAU operations. We recognise that every operation looks and feels different. An organisation’s front-line team can come in many shapes and sizes. Whether you require a handful of individuals to support you with a temporary backlog, or a longer-term solution, our team can support you.

Supporting your business

Find out more about how we can support your business below.

Square 4 FCA consultancy Logo

Why partner with us?

  • Collaborative and partnership based approach
  • Dedicated Relationship Manager to support
  • Expertise and insight across the financial services landscape
  • Extensive network of risk, compliance and operations experts
  • Ability to scale at speed to support
Case Studies

Supporting a UK Bank with Increased Complaints Capacity

Scenario: Following exceptional growth, the business needed to upscale its complaint...

Learn more
Supporting a UK Bank with Increased Complaints Capacity
Case Studies

Supporting a Savings Provider With Customer Service Operatives

Scenario:  Due to an increase in Bank of England base rate interest rates observed...

Learn more
Supporting a Savings Provider With Customer Service Operatives
Case Studies

Deploying Motor Insurance Complaint Handlers to one of the UK’s Largest Motor Insurers

Scenario: Due to poor winter weather conditions in the UK last year, and the...

Learn more
Deploying Motor Insurance Complaint Handlers to one of the UK’s Largest Motor Insurers

News & Insights

Sign up to our Insights

      Download White Paper

        Privacy Policy