Overview

Banking integrates diverse regulatory requirements, presenting complex challenges and potential overlaps with other sectors. We have collaborated with senior management and teams within both the first and second line in major banks, challenger banks and building societies, addressing both strategic and technical aspects of regulatory change.

Through a variety of consulting projects, we have equipped our clients with tailored strategies to address emerging trends, heightened competition, and evolving regulatory requirements. We are well-versed in harnessing our expertise to drive transformation and innovation within the banking sector.

Our support extends beyond traditional advisory services. We are dedicated to delivering actionable insights and solutions that empower our clients to thrive in a highly competitive and rapidly changing environment. Whether you are looking to enhance your operation or explore opportunities which regulation may bring, we are well-prepared to serve as your strategic partner.

Our expertise

At Square 4 Partners, we are more than just a consultancy – we are a collective force of accomplished experts, dedicated to advancing and transforming the banking sector.

Our team is made up of seasoned professionals who have demonstrated excellence across various facets of the banking sector, bringing a wealth of knowledge and experience to support our client’s needs. With a proven track record of delivering results that matter, we offer a comprehensive range of services that empower financial institutions to thrive in an ever-evolving landscape.

Case Studies

Supporting a UK Bank with Increased Complaints Capacity

Scenario: Following exceptional growth, the business needed to upscale its complaint...

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Supporting a UK Bank with Increased Complaints Capacity
Case Studies

Creating, implementing and embedding a new First Line Assurance Outcomes Monitoring Framework for a UK challenger bank

Scenario: To support our client’s transition to, and compliance with the Consumer...

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Creating, implementing and embedding a new First Line Assurance Outcomes Monitoring Framework for a UK challenger bank
Case Studies

Training 3,000 customer-facing employees on first-point-of-contact complaints management for a UK challenger bank

Scenario: As part of our client’s Consumer Duty planning activities, it...

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Training 3,000 customer-facing employees on first-point-of-contact complaints management for a UK challenger bank
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Meet the Sector Leads:

Darren Fisher

Darren Fisher

Advisory Director

As Advisory Director, Darren focuses on leading compliance, and conduct risk and assurance-related...

Natalie Baglin

Natalie Baglin

Senior Consultant

Natalie is a Senior Consultant at Square 4, supporting advisory engagements across the retail...

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