Our Expertise

We provide experienced temporary resource and support with key operational functions. Whether it’s bringing our people to work in your offices or providing a remote solution, we integrate seamlessly with your existing operation, ensuring that you maintain a competitive edge and continue to deliver outstanding outcomes to your customers.

Supporting your business

Examples of the areas we can provide support for:

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Why partner with us?

  • A live database of 3000+ skilled candidates available to deploy quickly across the UK
  • Flexibility to Scale at Speed (averaging two weeks for deployment of resource)
  • A bespoke solution to your individual requirements
  • Collaborative and partnership based approach
  • Dedicated Operational Oversight
  • Expertise and insights across the financial services landscape
Case Studies

Supporting a UK Bank with Increased Complaints Capacity

Scenario: Following exceptional growth, the business needed to upscale its complaint...

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Supporting a UK Bank with Increased Complaints Capacity
Case Studies

Supporting a Savings Provider With Customer Service Operatives

Scenario:  Due to an increase in Bank of England base rate interest rates observed...

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Supporting a Savings Provider With Customer Service Operatives
Case Studies

Deploying Motor Insurance Complaint Handlers to one of the UK’s Largest Motor Insurers

Scenario: Due to poor winter weather conditions in the UK last year, and the...

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Deploying Motor Insurance Complaint Handlers to one of the UK’s Largest Motor Insurers

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