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23/10/2025

Square 4 Partners and CourtCorrect Announce Strategic Partnership to Transform AI-Powered Outcomes Monitoring – Assure 4

London, UK – [23rd October 2025] – Square 4 Partners, a professional services firm specialising …

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Lady using an iPhone.
By Darren Fisher - Senior Advisory Director | 21/07/2025

Unlocking the Future of Buy Now Pay Later: FCA’s Proposed Regulations on Deferred Payment Credit (DPC)

The Financial Conduct Authority (FCA) published a consultation paper on 18 July 2025 entitled “Deferred …

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By Darren Fisher - Advisory Director, Tracy Auchterlonie - Principal Consultant | 24/10/2024

Supporting Customers in Vulnerable Circumstances

Ensuring that customers receive adequate protection, especially those in vulnerable circumstances, is a key priority …

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By Veenita Sharma - Consultant | 06/09/2024

FCA’s increasing use of Skilled Persons Reviews

Earlier this week, the Financial Conduct Authority (FCA) published its latest figures relating to the …

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APP
By Tom Jeffery (Operations Director) & Sean Kulan (Client Relationships Director) | 05/09/2024

APP Fraud and the new 2024 reimbursement requirements – what does it mean for your firm’s operation?

The Payment Systems Regulator (PSR) in the UK has a deadline of 7th October 2024 …

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interior of a car on motor finance showing mileage has been exceeded over the agreement on the dashboard
By Darren Fisher (Advisory Director) & Tom Jeffery (Advisory Director) | 23/05/2024

Customer Understanding of Motor Finance Excess Mileage Terms

On 9 May 2024, the Financial Conduct Authority (FCA) published a notice of undertaking under …

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Car garage motor finance
By Tom Jeffery (Advisory Director - Operations & Remediation) & Darren Fisher (Advisory Director - Regulatory) | 18/04/2024

FCA Dear CEO Letter – Motor Finance – April 2024

On 12 April 2024, the Financial Conduct Authority (FCA) wrote a Dear CEO letter to …

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London High-rise Commercial Buildings including the Gherkin view over the city
By Darren Fisher (Advisory Director) & Tom Jeffery (Advisory Director - Operations & Remediation) | 02/02/2024

White Paper – Borrowers in Financial Difficulty (BiFD)

In this comprehensive white paper, we provide critical insights to guide firms in supporting their …

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By Tom Jeffery - Advisory Director (Operations & Remediation) | 24/01/2024

Insights from FCA’s Motor Finance Complaints Changes Webinar

Today (24th January 2024) the FCA hosted a webinar on the temporary changes to complaint …

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By Tom Jeffery - Advisory Director (Operations & Remediations) | 11/01/2024

The FCA Unveils Temporary Approach for Motor Finance Commission Complaints

Today (11th January 2024), the FCA issued Policy Statement PS24/1 outlining temporary changes to handling …

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