Technology & AI Archives - Square4

By Square 4 Team | 15/05/2026

Consumer Duty in 2026: Compliance, to Culture, to Customer Advocacy

Consumer Duty has entered a materially different supervisory phase. The FCA is no longer assessing …

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By Matthew Drage - Managing Director: Technology Solutions | 26/06/2026

The Collections Journey Under the Microscope: Key Insights From Assure 4’s AI Outcomes Testing

Collections is where operational processes, customer vulnerability, affordability, communication quality and commercial decision making all …

By Matthew Drage | 04/03/2026

FCA Mills Review: A Strategic Inflection Point for UK Financial Services and What Firms Should Do Next

At the start of 2026, the Financial Conduct Authority launched the Mills Review, a forward …

By Tom Jeffery - Operations Director | 19/02/2026

Human connection will always be the differentiator in customer experience

For the past half a decade, the dominant narrative in financial services has been automate, …

By Matthew Drage - Director - Technology Solutions | 29/12/2025

What to Expect in 2026: How Tech and AI will transform the regulatory landscape.

As organisations look ahead to 2026, risk, compliance and assurance functions are being reshaped by …

Sky-high rise buildings in London for financial services.

23/10/2025

Square 4 Partners and CourtCorrect Announce Strategic Partnership to Transform AI-Powered Outcomes Monitoring – Assure 4

London, UK – [23rd October 2025] – Square 4 Partners, a professional services firm specialising …

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