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23/10/2025

Square 4 Partners and CourtCorrect Announce Strategic Partnership to Transform AI-Powered Outcomes Monitoring – Assure 4

London, UK – [23rd October 2025] – Square 4 Partners, a professional services firm specialising …

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Categories
Consumer Duty
09/12/2021

The new Consumer Duty – higher standards of consumer protection, but what does this mean for firms?

The FCA is consulting for a second time on its wide-ranging regulatory overhaul and evolution …

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Business Photo
08/11/2021

Raising standards in the Appointed Representative Regime

The Principal and Appointed Representative (AR) relationship has always been an area of keen focus …

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05/10/2021

The FCA’s approach to assessing firms’ culture is rapidly evolving

Culture remains central to how the FCA supervises regulated firms, as highlighted by Sheldon Mills, …

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FCA
14/09/2021

Vulnerability – Ensuring Good Outcomes For Consumers

Creating processes enables firms to achieve operational efficiency and supports risk management. It provides a …

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19/08/2021

Forbearance – Taking an Individual Customer Approach

Best practice collections activity requires active and personalised customer engagement, now more than ever, there …

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12/07/2021

The FCA’s Consumer Duty – the continued evolution of outcomes-based regulation

We are all familiar with the concept of ‘Treating Customers Fairly’ or TCF – which …

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