By Sara Haworth - Senior Consultant | 28/01/2025

2025 Consumer Duty Board Report – An Updated Guide

On 11 December 2024, the Financial Conduct Authority (FCA) issued its findings of the review …

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FCA Supervisory surge and VREQs – unravelling fact from fiction

What does the data tell us about the FCA’s Supervisory work?   There seems to …

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Preparing for Proactive Redress After FCA’s DCA Announcement

The FCA has today (11th March 2025) confirmed its approach and next steps in relation …

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london financial and commercial skyscrapers

Ongoing Service Proposition – A Call To Action

Backdrop It will not surprise some that ongoing service propositions are in the regulatory spotlight …

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Board Report

Dear CEO: A Letter to Providers of Lifetime Mortgages

FCA sets out key supervision priorities for lifetime mortgage providers On 24 October 2024, the …

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Dear CEO: A Letter to SIPP Operators

Portfolio letter: FCA’s expectations for SIPP Operators The FCA has issues a Dear CEO Letter …

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Supporting Customers in Vulnerable Circumstances

Ensuring that customers receive adequate protection, especially those in vulnerable circumstances, is a key priority …

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Selecting your CASS auditor – the devil is in the detail

For the first time in its history, the FCA has publicly censured an auditor for …

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Consumer Duty Board Report 2024: Lessons Learned

With the deadline fast approaching for firms to deliver their first ever Consumer Duty Board …

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Retirement

The FCA Retirement Income Thematic Review (TR24/1) Findings Summary

In 2020, the ‘Assessing Suitability Review 2’ was halted by the FCA in response to …

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