Consumer Duty Archives - Page 2 of 4

Background & Regulatory Focus Pure Protection (PP) products have been out of the regulatory …

By Alice Buckley - Consultant | 11/10/2024

Background The FCA has previously explored practices in relation to value in the distribution chain …

By Simon Goryl & Sara Haworth | 30/09/2024

With the introduction of the FCA’s Consumer Duty in July 2023, the regulatory focus has …

By Veenita Sharma - Consultant | 06/09/2024

Earlier this week, the Financial Conduct Authority (FCA) published its latest figures relating to the …

By Tom Jeffery (Operations Director) & Darren Fisher (Advisory Director) | 14/08/2024

Good complaint handling has never been a more important part of a firm’s customer support …

By Sara Haworth – Senior Consultant | 05/08/2024

‘A Feast of Frogs’ On the 31st July 2024, the FCA presented a webinar on …

By Sara Haworth – Senior Consultant | 26/07/2024

With the deadline fast approaching for firms to deliver their first ever Consumer Duty Board …

06/06/2024

Square 4 have updated this information for 2025, following the FCA’s end-of- year review and …

By Simon Goryl (Advisory Director) | 11/04/2024

In March 2024 the FCA published its latest update on its Asset Management and Alternatives …

Consumer Duty