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23/10/2025

Square 4 Partners and CourtCorrect Announce Strategic Partnership to Transform AI-Powered Outcomes Monitoring – Assure 4

London, UK – [23rd October 2025] – Square 4 Partners, a professional services firm specialising …

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General Insurance and Pure Protection Product Governance Thematic Review TR24/2 – Findings Summary

Background The FCA has previously explored practices in relation to value in the distribution chain …

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Outcomes Monitoring – A Good Practice Guide

With the introduction of the FCA’s Consumer Duty in July 2023, the regulatory focus has …

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FCA’s increasing use of Skilled Persons Reviews

Earlier this week, the Financial Conduct Authority (FCA) published its latest figures relating to the …

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The Ingredients to a Successful Complaints Target Operating Model

Good complaint handling has never been a more important part of a firm’s customer support …

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London FCA News

Observations from the ‘Consumer Duty: One Year On Webinar’ – 31st July 2024

‘A Feast of Frogs’ On the 31st July 2024, the FCA presented a webinar on …

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Consumer Duty Board Report 2024: Lessons Learned

With the deadline fast approaching for firms to deliver their first ever Consumer Duty Board …

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Annual Board Report

2024 Consumer Duty Board Report – A Helpful Guide

Square 4 have updated this information for 2025, following the FCA’s end-of- year review and …

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CEO Office

March 2024 – FCA Dear CEO Letter and Our Take

In March 2024 the FCA published its latest update on its Asset Management and Alternatives …

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Retirement

The FCA Retirement Income Thematic Review (TR24/1) Findings Summary

In 2020, the ‘Assessing Suitability Review 2’ was halted by the FCA in response to …

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