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By Square 4 Team | 15/05/2026

Consumer Duty in 2026: Compliance, to Culture, to Customer Advocacy

Consumer Duty has entered a materially different supervisory phase. The FCA is no longer assessing …

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Categories
Annual Board Report
06/06/2024

2024 Consumer Duty Board Report – A Helpful Guide

Square 4 have updated this information for 2025, following the FCA’s end-of- year review and …

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CEO Office
By Simon Goryl (Advisory Director) | 11/04/2024

March 2024 – FCA Dear CEO Letter and Our Take

In March 2024 the FCA published its latest update on its Asset Management and Alternatives …

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Retirement
By Simon Goryl (Advisory Director) | 20/03/2024

The FCA Retirement Income Thematic Review (TR24/1) Findings Summary

In 2020, the ‘Assessing Suitability Review 2’ was halted by the FCA in response to …

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wind renewable energy photo
By Simon Goryl (Advisory Director), [First published in the PIMFA Winter Journal 2024) | 15/03/2024

How implementing the Consumer Duty can help deliver your ESG objectives

As the old saying goes, you wait ages for a bus and then two come …

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London High-rise Commercial Buildings including the Gherkin view over the city
By Darren Fisher (Advisory Director) & Tom Jeffery (Advisory Director - Operations & Remediation) | 02/02/2024

White Paper – Borrowers in Financial Difficulty (BiFD)

In this comprehensive white paper, we provide critical insights to guide firms in supporting their …

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Board Report
By Darren Fisher - Advisory Director | 19/12/2023

Consumer Duty: Annual Board Report – Don’t delay!

It’s almost six months on from the 31 July implementation deadline – so what’s next? …

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Paperwork
By Matthew Drage (Managing Director) & Manbir Johal (Consultant) - [First Published by Collaboration Network] | 14/11/2023

Collections and Recoveries – Supporting customers within an evolving economic and regulatory landscape

The UK has been gripped with economic uncertainty since 2020 following the Coronavirus pandemic. Since …

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Business
By Simon Goryl - Advisory Director | 09/11/2023

Regulatory Summary – Dear CEO Letter: FCA Expectations for Wealth Management & Stockbroking firms

On the 8th November, the FCA issued a Dear CEO Letter: FCA Expectations for Wealth …

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By Darren Fisher (Advisory Director) & Natalie Baglin (Senior Consultant) | 12/10/2023

Goodbye TCF. Hello Consumer Duty.

In the early days of Consumer Duty (the Duty) consultation, there was a belief amongst …

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