Insights | Square 4 - Page 2 of 14

By Square 4 Team | 15/05/2026

Consumer Duty in 2026: Compliance, to Culture, to Customer Advocacy

Consumer Duty has entered a materially different supervisory phase. The FCA is no longer assessing …

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London office

By Mani Johal - Senior Consultant | 14/04/2026

Good Customer Outcomes Don’t Manage Themselves

The FCA is no longer asking whether firms have outcomes monitoring frameworks in place. It …

By Nicola Crump - Advisory Director | 10/04/2026

The FCA isn’t waiting: Six Papers, Ten Weeks, One Message

The FCA has published at least six good practice and areas for improvement papers in …

By Darren Fisher | 09/04/2026

FCA Consumer Finance Regulatory Priorities 2026: Why Boards need to act now

On 17 March, the Financial Conduct Authority (FCA) published its Consumer Finance Regulatory Priorities Report …

Range Rover Sport in black in London.

By Roma Pearson - Senior Advisory Director | 02/04/2026

Motor finance: From Consultation to Policy Statement – what’s changed?

The FCA received over 1,000 responses during consultation on CP27/25, and on the 30th March …

By Dean Ritchie - Consultant | 31/03/2026

The End of the Annual Review – What Firms Need To Consider

On 25 March 2026, the FCA published CP26/10: Simplifying the Pensions and Investment Advice Rules. …

30/03/2026

FCA Smarter Regulation Strategy: What the Latest Announcement Means for Regulated Firms

The Financial Conduct Authority (FCA) has announced the next phase of its smarter, more effective …

24/03/2026

Consumer Understanding: The FCA’s verdict is in.

The FCA has delivered a clear verdict on Consumer Understanding under the Consumer Duty and …

By Paul Scott | 18/03/2026

Rebalancing Risk: What the FCA’s New Regulatory Agenda Means for CROs

One of the things I enjoy most about my role is engaging with stakeholders across …

London office

By Maria Gasiorowska (Senior Consultant) | 16/03/2026

FCA’s findings from the Second Charge Mortgage Review and what it tells the wider market

The FCA’s review of second charge mortgage advice, fees and affordability assessments, published on 12 …

Popular Blogs

By Sara Haworth - Senior Consultant | 28/01/2025

2025 Consumer Duty Board Report – An Updated Guide

On 11 December 2024, the Financial Conduct Authority (FCA) issued its findings of the review …

By Simon Goryl & Sara Haworth | 30/09/2024

Outcomes Monitoring – A Good Practice Guide

With the introduction of the FCA’s Consumer Duty in July 2023, the regulatory focus has …

By Darren Fisher (Advisory Director) & Natalie Baglin (Senior Consultant) | 12/10/2023

Goodbye TCF. Hello Consumer Duty.

In the early days of Consumer Duty (the Duty) consultation, there was a belief amongst …

By Sara Haworth - Principal Consultant | 07/05/2025

FCA & FOS Complaints Data – A Deep Dive

Complaints data, it appears, is like waiting for buses. You wait a while and two …

Board Report

By Darren Fisher - Advisory Director | 19/12/2023

Consumer Duty: Annual Board Report – Don’t delay!

It’s almost six months on from the 31 July implementation deadline – so what’s next? …

By Darren Fisher - Senior Advisory Director | 06/08/2025

Unlocking Opportunity: The FCA’s Evaluation of General Insurance Pricing Practices Remedies

Insights on FCA Evaluation Paper 25/2 Introduction The landscape of general insurance pricing has …

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