By Darren Fisher - Advisory Director, Tracy Auchterlonie - Principal Consultant | 24/10/2024

Supporting Customers in Vulnerable Circumstances

Ensuring that customers receive adequate protection, especially those in vulnerable circumstances, is a key priority …

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The FCA Unveils Temporary Approach for Motor Finance Commission Complaints

Today (11th January 2024), the FCA issued Policy Statement PS24/1 outlining temporary changes to handling …

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Board Report

Consumer Duty: Annual Board Report – Don’t delay!

It’s almost six months on from the 31 July implementation deadline – so what’s next? …

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Paperwork

Collections and Recoveries – Supporting customers within an evolving economic and regulatory landscape

The UK has been gripped with economic uncertainty since 2020 following the Coronavirus pandemic. Since …

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Business

Regulatory Summary – Dear CEO Letter: FCA Expectations for Wealth Management & Stockbroking firms

On the 8th November, the FCA issued a Dear CEO Letter: FCA Expectations for Wealth …

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Podcast: Consumer Duty Implementation – Creating Clarity and Alignment to Maximise Outcomes

The deadline for implementing the consumer duty has passed, but there’s still work to be …

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Goodbye TCF. Hello Consumer Duty.

In the early days of Consumer Duty (the Duty) consultation, there was a belief amongst …

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Mortgage

The FCA’s key findings on later life mortgage advertising and advice

On 14 September 2023, the FCA published the results from its targeted review carried out over …

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Retirement

Could retirement income advice be the next major area of regulatory challenge?

The FCA’s retirement income advice thematic review clearly highlights the importance, particularly in this new …

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Square 4 Partners Ltd (‘Square 4’) has today (Monday 3 July 2023) announced the appointment of Jeannette Lichner as the new Company Chair.

Square 4 Partners announces the appointment of Jeannette Lichner as its Chair

Square 4 Partners Ltd (‘Square 4’) has today (Monday 3 July 2023) announced the appointment …

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