2025 Consumer Duty Board Report – An Updated Guide
On 11 December 2024, the Financial Conduct Authority (FCA) issued its findings of the review …
Learn MoreCall: 0845 139 4444
Email: hello@square4.com
Call: 0845 139 4444
Email: hello@square4.com
On 11 December 2024, the Financial Conduct Authority (FCA) issued its findings of the review …
Learn More
In December 2024, the FCA issued a series of Dear CEO letters, including one titled …
Learn More
Backdrop It will not surprise some that ongoing service propositions are in the regulatory spotlight …
Learn More
Root Cause Analysis – a broader scope required under the Consumer Duty Performing Root Cause …
Learn More
FCA sets out key supervision priorities for lifetime mortgage providers On 24 October 2024, the …
Learn More
Portfolio letter: FCA’s expectations for SIPP Operators The FCA has issues a Dear CEO Letter …
Learn MoreIt’s inevitable that there’s a lot of inter-reliance between firms, whether it’s for technology provision, …
Learn More
Ensuring that customers receive adequate protection, especially those in vulnerable circumstances, is a key priority …
Learn More
As we head into the autumn, many firms are working with their auditors to prepare …
Learn MorePopular Blogs
On 11 December 2024, the Financial Conduct Authority (FCA) issued its findings of the review …
Learn More
With the introduction of the FCA’s Consumer Duty in July 2023, the regulatory focus has …
Learn More
In the early days of Consumer Duty (the Duty) consultation, there was a belief amongst …
Learn MoreIt’s almost six months on from the 31 July implementation deadline – so what’s next? …
Learn More
Complaints data, it appears, is like waiting for buses. You wait a while and two …
Learn MoreSign up to our Insights
