By Darren Fisher - Advisory Director, Tracy Auchterlonie - Principal Consultant | 24/10/2024

Supporting Customers in Vulnerable Circumstances

Ensuring that customers receive adequate protection, especially those in vulnerable circumstances, is a key priority …

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Cost of Living Coin Britain Pound Finances

FCA Request for Information: Cost of Living Forbearance outcomes testing work

The FCA has rightly turned its attention again to those customers who are struggling with …

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Motor finance commission - car

Motor finance commission – the new battleground for brokers and lenders within motor finance?

Following the widely expected ban by the FCA on discretionary motor finance commission models, the …

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FCA

Diversity of thought and opinion – FCA Strategy, Business Plan 2022/23 and the new Consumer Duty

The transformation at the FCA under Nikhil Rathi, Chief Executive, is now in its second …

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FCA BUSINESS PLAN

FCA Strategy and Business Plan 2022/23

On 7 April 2022, the FCA issued two key documents. The first was their three-year …

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Appointed Representative Regime

Reforming the Appointed Representative Regime – a Spotlight on Principal and Hosting Firms

The FCA recently published Consultation Paper 21/34 (CP21/34) aimed at improving the Appointed Representative (AR) …

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Consumer Duty

Consumer Duty White Paper – Prepare for tomorrow, today

The FCA has stated that the new Consumer Duty is a ‘paradigm shift’ – find …

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Consumer Duty

The new Consumer Duty – higher standards of consumer protection, but what does this mean for firms?

The FCA is consulting for a second time on its wide-ranging regulatory overhaul and evolution …

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Business Photo

Raising standards in the Appointed Representative Regime

The Principal and Appointed Representative (AR) relationship has always been an area of keen focus …

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The FCA’s approach to assessing firms’ culture is rapidly evolving

Culture remains central to how the FCA supervises regulated firms, as highlighted by Sheldon Mills, …

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