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By Darren Fisher - Advisory Director, Tracy Auchterlonie - Principal Consultant | 24/10/2024

Supporting Customers in Vulnerable Circumstances

Ensuring that customers receive adequate protection, especially those in vulnerable circumstances, is a key priority …

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Recruitment interview for senior level position
By Claudia Green, Senior Consultant (Recruitment) | 03/06/2024

Introduction to Executive Recruitment in FCA-Regulated Firms

Amidst the dynamic financial landscape, Executive Search plays a critical role in shaping the leadership …

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Retirement
By Simon Goryl (Advisory Director) | 20/03/2024

The FCA Retirement Income Thematic Review (TR24/1) Findings Summary

In 2020, the ‘Assessing Suitability Review 2’ was halted by the FCA in response to …

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london financial and commercial skyscrapers
By Simon Goryl (Advisory Director) & Elliot Cooper (Client Relationship Partner) | 06/03/2024

Ongoing Service Proposition – A Call To Action

Backdrop It will not surprise some that ongoing service propositions are in the regulatory spotlight …

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London High-rise Commercial Buildings including the Gherkin view over the city
By Darren Fisher (Advisory Director) & Tom Jeffery (Advisory Director - Operations & Remediation) | 02/02/2024

White Paper – Borrowers in Financial Difficulty (BiFD)

In this comprehensive white paper, we provide critical insights to guide firms in supporting their …

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By Tom Jeffery - Advisory Director (Operations & Remediations) | 11/01/2024

The FCA Unveils Temporary Approach for Motor Finance Commission Complaints

Today (11th January 2024), the FCA issued Policy Statement PS24/1 outlining temporary changes to handling …

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Mortgage
By Simon Goryl - Advisory Director, & Sara Haworth - Senior Consultant | 21/09/2023

The FCA’s key findings on later life mortgage advertising and advice

On 14 September 2023, the FCA published the results from its targeted review carried out over …

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steel
By Simon Goryl - Advisory Director | 07/12/2022

Reg Update: PS22/14 – Consumer Redress Scheme for Unsuitable Advice to Transfer Out of British Steel

Overview On the 28th of November 2022, the FCA issued PS22/14, outlining the final scope …

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For this blog, we’re talking specifically about Outcome 1 – Products and Services. Watch this space for future blogs representing the remaining outcomes.
14/11/2022

Product Governance in a Consumer Duty World

‘A firm must act to deliver good outcomes for retail customers’ – a phrase I’m …

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Compliance Monitoring Plan
09/11/2022

Evidencing Outcomes in a Consumer Duty World

The FCA’s new Consumer Duty is a vital aspect of the current regulatory regime. This …

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