By Square 4 Team | 15/05/2026

Consumer Duty in 2026: Compliance, to Culture, to Customer Advocacy

Consumer Duty has entered a materially different supervisory phase. The FCA is no longer assessing …

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Annual Board Report

2024 Consumer Duty Board Report – A Helpful Guide

Square 4 have updated this information for 2025, following the FCA’s end-of- year review and …

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interior of a car on motor finance showing mileage has been exceeded over the agreement on the dashboard

Customer Understanding of Motor Finance Excess Mileage Terms

On 9 May 2024, the Financial Conduct Authority (FCA) published a notice of undertaking under …

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Car garage motor finance

FCA Dear CEO Letter – Motor Finance – April 2024

On 12 April 2024, the Financial Conduct Authority (FCA) wrote a Dear CEO letter to …

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CEO Office

March 2024 – FCA Dear CEO Letter and Our Take

In March 2024 the FCA published its latest update on its Asset Management and Alternatives …

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Retirement

The FCA Retirement Income Thematic Review (TR24/1) Findings Summary

In 2020, the ‘Assessing Suitability Review 2’ was halted by the FCA in response to …

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wind renewable energy photo

How implementing the Consumer Duty can help deliver your ESG objectives

As the old saying goes, you wait ages for a bus and then two come …

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London High-rise Commercial Buildings including the Gherkin view over the city

White Paper – Borrowers in Financial Difficulty (BiFD)

In this comprehensive white paper, we provide critical insights to guide firms in supporting their …

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Insights from FCA’s Motor Finance Complaints Changes Webinar

Today (24th January 2024) the FCA hosted a webinar on the temporary changes to complaint …

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The FCA Unveils Temporary Approach for Motor Finance Commission Complaints

Today (11th January 2024), the FCA issued Policy Statement PS24/1 outlining temporary changes to handling …

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