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Insights from FCA’s Motor Finance Complaints Changes Webinar

Today (24th January 2024) the FCA hosted a webinar on the temporary changes to complaint …

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By Tom Jeffery - Advisory Director (Operations & Remediations) | 11/01/2024

The FCA Unveils Temporary Approach for Motor Finance Commission Complaints

Today (11th January 2024), the FCA issued Policy Statement PS24/1 outlining temporary changes to handling …

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By Darren Fisher - Advisory Director | 19/12/2023

Consumer Duty: Annual Board Report – Don’t delay!

It’s almost six months on from the 31 July implementation deadline – so what’s next? …

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By Matthew Drage (Managing Director) & Manbir Johal (Consultant) - [First Published by Collaboration Network] | 14/11/2023

Collections and Recoveries – Supporting customers within an evolving economic and regulatory landscape

The UK has been gripped with economic uncertainty since 2020 following the Coronavirus pandemic. Since …

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By Simon Goryl - Advisory Director | 09/11/2023

Regulatory Summary – Dear CEO Letter: FCA Expectations for Wealth Management & Stockbroking firms

On the 8th November, the FCA issued a Dear CEO Letter: FCA Expectations for Wealth …

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By Paul Scott - Managing Director [First Published by PIMFA] | 17/10/2023

Podcast: Consumer Duty – Maximise Outcomes through Coherence

Listen to our recent podcast in conjunction with PIMFA, where our very own Paul Scott, …

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By Darren Fisher (Advisory Director) & Natalie Baglin (Senior Consultant) | 12/10/2023

Goodbye TCF. Hello Consumer Duty.

In the early days of Consumer Duty (the Duty) consultation, there was a belief amongst …

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By Simon Goryl - Advisory Director, & Sara Haworth - Senior Consultant | 21/09/2023

The FCA’s findings on later life mortgage advertising and advice

On 14 September 2023, the FCA published the results from its targeted review carried out over …

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By Simon Goryl - Advisory Director & Sara Haworth - Senior Consultant | 05/09/2023

Preparing For The FCA Retirement Income Review A Practical Guide

The FCA’s retirement income advice thematic review clearly highlights the importance, particularly in this new …

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Square 4 Partners and CourtCorrect Announce Strategic Partnership to Transform AI-Powered Outcomes Monitoring – Assure 4

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Insights from FCA’s Motor Finance Complaints Changes Webinar

The FCA Unveils Temporary Approach for Motor Finance Commission Complaints

Consumer Duty: Annual Board Report – Don’t delay!

Collections and Recoveries – Supporting customers within an evolving economic and regulatory landscape

Regulatory Summary – Dear CEO Letter: FCA Expectations for Wealth Management & Stockbroking firms

Podcast: Consumer Duty – Maximise Outcomes through Coherence

Goodbye TCF. Hello Consumer Duty.

The FCA’s findings on later life mortgage advertising and advice

Preparing For The FCA Retirement Income Review A Practical Guide

Consumer Understanding: The FCA’s verdict is in.

2025 Consumer Duty Board Report – An Updated Guide

Outcomes Monitoring – A Good Practice Guide

Goodbye TCF. Hello Consumer Duty.

Consumer Duty: Annual Board Report – Don’t delay!

FCA & FOS Complaints Data – A Deep Dive

2024 Consumer Duty Board Report – A Helpful Guide