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By Square 4 Team | 15/05/2026

Consumer Duty in 2026: Compliance, to Culture, to Customer Advocacy

Consumer Duty has entered a materially different supervisory phase. The FCA is no longer assessing …

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Categories
London FCA News
By Sara Haworth – Senior Consultant | 05/08/2024

Observations from the ‘Consumer Duty: One Year On Webinar’ – 31st July 2024

‘A Feast of Frogs’ On the 31st July 2024, the FCA presented a webinar on …

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By Sara Haworth – Senior Consultant | 26/07/2024

Consumer Duty Board Report 2024: Lessons Learned

With the deadline fast approaching for firms to deliver their first ever Consumer Duty Board …

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By Nicky Green (Advisory Director) | 24/07/2024

Enhancing your Client Asset Sourcebook (CASS) controls

We’re now well into the third year of the FCA’s 2022-2025 strategy with supervisory work …

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ICA Compliance Consultancy Firm of the Year 2024
01/07/2024

Square 4 Partners Named As Compliance Consultancy Firm Of The Year – ICA Awards 2024

SQUARE 4 PARTNERS WINS COMPLIANCE CONSULTANCY FIRM OF THE YEAR AT THE ICA COMPLIANCE AWARDS …

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Annual Board Report
06/06/2024

2024 Consumer Duty Board Report – A Helpful Guide

Square 4 have updated this information for 2025, following the FCA’s end-of- year review and …

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interior of a car on motor finance showing mileage has been exceeded over the agreement on the dashboard
By Darren Fisher (Advisory Director) & Tom Jeffery (Advisory Director) | 23/05/2024

Customer Understanding of Motor Finance Excess Mileage Terms

On 9 May 2024, the Financial Conduct Authority (FCA) published a notice of undertaking under …

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Car garage motor finance
By Tom Jeffery (Advisory Director - Operations & Remediation) & Darren Fisher (Advisory Director - Regulatory) | 18/04/2024

FCA Dear CEO Letter – Motor Finance – April 2024

On 12 April 2024, the Financial Conduct Authority (FCA) wrote a Dear CEO letter to …

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CEO Office
By Simon Goryl (Advisory Director) | 11/04/2024

March 2024 – FCA Dear CEO Letter and Our Take

In March 2024 the FCA published its latest update on its Asset Management and Alternatives …

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Retirement
By Simon Goryl (Advisory Director) | 20/03/2024

The FCA Retirement Income Thematic Review (TR24/1) Findings Summary

In 2020, the ‘Assessing Suitability Review 2’ was halted by the FCA in response to …

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Popular Blogs

By Sara Haworth - Senior Consultant | 28/01/2025

2025 Consumer Duty Board Report – An Updated Guide

On 11 December 2024, the Financial Conduct Authority (FCA) issued its findings of the review …

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By Darren Fisher (Advisory Director) & Natalie Baglin (Senior Consultant) | 12/10/2023

Goodbye TCF. Hello Consumer Duty.

In the early days of Consumer Duty (the Duty) consultation, there was a belief amongst …

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By Darren Fisher - Senior Advisory Director | 30/09/2024

Outcomes Monitoring – A Good Practice Guide

With the introduction of the FCA’s Consumer Duty in July 2023, the regulatory focus shifted …

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By Sara Haworth - Principal Consultant | 07/05/2025

FCA & FOS Complaints Data – A Deep Dive

Complaints data, it appears, is like waiting for buses. You wait a while and two …

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Board Report
By Darren Fisher - Advisory Director | 19/12/2023

Consumer Duty: Annual Board Report – Don’t delay!

It’s almost six months on from the 31 July implementation deadline – so what’s next? …

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By Darren Fisher - Senior Advisory Director | 06/08/2025

Unlocking Opportunity: The FCA’s Evaluation of General Insurance Pricing Practices Remedies

Insights on FCA Evaluation Paper 25/2   Introduction The landscape of general insurance pricing has …

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