By Square 4 Team | 15/05/2026

Consumer Duty in 2026: Compliance, to Culture, to Customer Advocacy

Consumer Duty has entered a materially different supervisory phase. The FCA is no longer assessing …

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Mortgage

The FCA’s findings on later life mortgage advertising and advice

On 14 September 2023, the FCA published the results from its targeted review carried out over …

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Retirement

Preparing For The FCA Retirement Income Review A Practical Guide

The FCA’s retirement income advice thematic review clearly highlights the importance, particularly in this new …

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Square 4 Partners Ltd (‘Square 4’) has today (Monday 3 July 2023) announced the appointment of Jeannette Lichner as the new Company Chair.

Square 4 Partners Appoints Jeannette Lichner as Chair

Square 4 Partners Ltd (‘Square 4’) has today (Monday 3 July 2023) announced the appointment …

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Consumer Duty

Consumer Duty – The Final Stretch

With only a couple of months to go until the 31st July Consumer Duty implementation …

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Unaffordable Lending, Mass Claims

Operational Horizon: Preparing for Mass Claims

The UK financial services market is a complex and ever-changing industry, with a wide range …

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outcomes monitoring

Outcomes Monitoring in a Consumer Duty World

[First Published by the PIMFA Winter Journal in March 2023] Overview The Consumer Duty will …

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Price and Value

Joining the Dots – Considering the Price and Value Outcome

[First Published by the CCTA magazine in March 2023] Overview The price and value of …

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steel

Reg Update: PS22/14 – Consumer Redress Scheme for Unsuitable Advice to Transfer Out of British Steel

Overview On the 28th of November 2022, the FCA issued PS22/14, outlining the final scope …

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For this blog, we’re talking specifically about Outcome 1 – Products and Services. Watch this space for future blogs representing the remaining outcomes.

Product Governance in a Consumer Duty World

‘A firm must act to deliver good outcomes for retail customers’ – a phrase I’m …

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